All Systems Operational

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Real-time status updates for Xink’s email signature management platform, including core services, integrations, add-ins, campaign analytics, and regional data centers.

This page covers Xink services. We report third-party issues only when they affect Xink service availability or performance. For broader Microsoft 365, Outlook, Google Workspace, or Gmail outages, please refer to the provider’s own status page.

Uptime over the past 90 days. View historical uptime.
US Data Center (Microsoft Azure Cloud) Operational
Outlook Add-in Operational
Server-side (Re-routing) Operational
Admin Portal Operational
Integrations Operational
Images Operational
Campaign Analytics Operational
CA Data Center (Microsoft Azure Cloud) Operational
Outlook Add-in Operational
Server-side (Re-routing) Operational
Admin Portal Operational
Integrations Operational
Images Operational
Campaign Analytics Operational
EU Data Centre (Microsoft Azure Cloud) Operational
Outlook Add-in Operational
Server-side (Re-routing) Operational
Admin Portal Operational
Integrations Operational
Images Operational
Campaign Analytics Operational
UK Data Centre (Microsoft Azure Cloud) Operational
Outlook Add-in Operational
Server-side (Re-routing) Operational
Admin Portal Operational
Integrations Operational
Images Operational
Campaign Analytics Operational
AU Data Centre (Microsoft Azure Cloud) Operational
Outlook Add-in Operational
Server-side (Re-routing) Operational
Admin Portal Operational
Integrations Operational
Images Operational
Campaign Analytics Operational
Help Center Operational
Legacy MSI package for Windows Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 28, 2026

No incidents reported today.

Oct 27, 2026

Xink EU service disruption
Postmortem - Read details
Oct 27, 21:53 CET
Resolved - What happened
On Tuesday 27 October, between 15:35 and 17:22 CET (14:35 to 16:22 UTC), customers in our EU region could not load their signatures in the Xink Outlook add-in, and automatic signature updates were delayed.

Why it happened
The outage was caused by a disruption to a Microsoft Azure storage service in the West Europe region that our EU service relies on.

What we did
After the Azure service recovered at 17:08 CET, we restarted and scaled up the affected parts of our EU service. Service was fully restored at 17:22 CET and has been stable since.

Effects to be aware of
- Some signature changes made by administrators during this window may not have appeared in Outlook straight away.
- Signature updates to Google Workspace, Salesforce and Zendesk were delayed during the incident and have run normally since 17:08 CET.

We apologize for the disruption this caused.
Oct 27, 21:53 CET
Monitoring - Service for EU customers has been restored as of 17:22 CET. The Xink Outlook add-in and automatic signature updates are working normally again.

Between approximately 15:35 and 17:22 CET, customers in our EU region were unable to load signatures in the Xink Outlook add-in, and automatic signature updates were delayed.

The outage was caused by a disruption to a Microsoft Azure storage service in the West Europe region that our EU service relies on. After the Azure service recovered, we restarted and scaled up the affected parts of our EU service.

We are monitoring to make sure everything remains stable. We apologize for the disruption this caused.
Oct 27, 17:27 CET
Identified - The issue has been identified and a fix is being implemented.
Oct 27, 17:13 CET
Update - Since approximately 15:35 CET, customers in our EU region have been unable to load signatures in the Xink Outlook add-in, and automatic signature updates have been delayed.

The cause is an outage of a Microsoft Azure storage service in the West Europe region that our EU service relies on. The Azure service is responding again, and we are now restoring our EU service.

We apologize for the disruption. Next update within 60 minutes.
Oct 27, 17:12 CET
Update - We are continuing to investigate this issue.
Oct 27, 17:00 CET
Investigating - We are currently investigating this issue.
Oct 27, 16:21 CET

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

Xink UK service disruption
Resolved - On 13 October between 08:58 and 10:16 BST (09:58–11:16 CEST), Xink services in our UK data center were unavailable or intermittently unreachable, including the Admin Portal, Outlook add-in and signature images.

Cause: A sudden spike in requests for signature images overloaded the image service in our UK data center. The failure then spread to the component that routes all traffic into the UK data center, making UK services unavailable until it was restarted.

Resolution: Service was restored at 10:16 BST and has been stable since. On 14 October we increased the capacity of the image service in the data center.

We apologize for the disruption this caused.
Oct 14, 14:39 CEST
Monitoring - On 13 October between 08:58 and 10:16 BST (09:58–11:16 CEST), Xink UK services, including the web portal, Outlook add-in sync and signature images, were unavailable or intermittently unreachable. We have mitigated the issue: service was restored at 10:16 BST and has been stable since. We are monitoring closely while we put measures in place to prevent a recurrence. Root cause analysis is ongoing.
Oct 13, 16:35 CEST
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