UK Xink service unreachable

Incident Report for Xink

Resolved

This incident has been resolved.

Posted Nov 20, 2024 - 16:15 CET

Identified

Clients may experience issues accessing the Xink UK portal due to some services being unreachable or responding slowly. The problem originated from a scheduled automatic update that failed, impacting service availability. To address this issue, we scaled additional resources to restore functionality and improve service performance. We apologize for the inconvenience and appreciate your patience as we work to restore services to normal.

Posted Nov 20, 2024 - 15:30 CET

This incident affected: UK Data Centre (Microsoft Azure Cloud) (Server-side (Re-routing), Admin Portal).