MSI deployments (Outlook 'classic desktop' on Windows and Terminal Server) are currently on hold.

Incident Report for Xink

Resolved

This incident has been resolved.

Posted Feb 28, 2025 - 16:44 CET

Monitoring

MSI deployments (Outlook 'classic desktop' on Windows and Terminal Server) are currently on hold due to a new HSM compliant with FIPS 140 Level 2 or 3 requirements and unsupported hardware. No actions with existing MSI's are possible. We are trying to find a workaround on this issue and will provide updates along the way.

We encourage our clients who use legacy MSI deployments to switch to our modern non MSI Xink outlook add-in deployment.

For more details on Xink Outlook add-in deployment, please read here:
https://support.xink.io/support/solutions/articles/1000285811-it-pro-how-to-update-email-signatures-in-outlook-cross-platform-365-add-in-

We apologies for inconveniences it may cause and working around the clock to find solution.

Posted Feb 04, 2025 - 13:28 CET

This incident affected: Legacy MSI package for Windows.