EU rerouting service - SpamHouse block resulting message delays or NDR.
Incident Report for Xink
Resolved
This incident has been resolved.
Posted Oct 04, 2024 - 14:29 CEST
Monitoring
Due to SpamHouse (Microsoft's default spam service provider) blocking our EU IP, between October 04, 2024, 09:03:35 and 10:02:38, some of our clients with rerouting enabled received NDRs or were unable to send emails.

One of our rerouting servers became overwhelmed with requests, resulting in delays for affected clients.

We advise to temporarily removing the Xink rerouting rule until the issue is resolved.
Posted Oct 04, 2024 - 13:33 CEST
This incident affected: EU Data Centre (Microsoft Azure Cloud) (Server-side (Re-routing)).
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